Terms of Use

1. Acceptance of Terms

By accessing or using Cool Call Pro, you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

2. Informational Purpose Only

All content provided on Cool Call Pro is for informational and educational purposes only. We are a referral and information service — not an HVAC contractor. We do not provide direct HVAC repair, installation, or diagnostic services.

The information provided on this site should not replace the advice of a qualified professional. Never attempt DIY repairs on high-voltage electrical, gas-powered, or pressurized HVAC systems.

3. Referral and Compensation Disclosure

Cool Call Pro is a referral service. When you call the phone number on this website, your call is connected to independent providers reached through a third-party call-routing service. Calls may be recorded by the call-routing service or the provider. Cool Call Pro may be paid a referral fee when your call is connected. Calling is free; the provider you speak with sets its own prices. See our Advertising Disclosure and Privacy Policy for details.

4. No Liability for Third-Party Services

We do not employ the technicians who respond to your calls. We do not guarantee, warrant, or endorse any specific contractor, their work quality, pricing, or licensing. It is fully your responsibility to verify the technician's licenses, insurance, and credentials before allowing them to perform work in your home.

Cool Call Pro shall not be held liable for any damages, disputes, or losses arising from your interactions with third-party service providers.

5. Intellectual Property

The original text, layout, design, data, and graphics on this website are protected by applicable intellectual property laws. You agree not to copy, reproduce, or distribute that content without written permission from Cool Call Pro.

This does not apply to third-party images, such as the location photographs from Wikimedia Commons. Those images are licensed by their authors under their own terms (for example, Creative Commons licenses), and you may use them as those licenses allow. Each image's author, license, and source are listed on our Image Credits page.

6. Disclaimer of Warranties

Cool Call Pro is provided "as is" without any guarantees or warranty. In connection with the site, Cool Call Pro makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not promise that the site will always be available, error-free, or up to date.

7. Limitation of Liability

To the fullest extent the law allows, Cool Call Pro is not liable for any indirect, incidental, special, or consequential damages arising from your use of this site, from relying on its content, or from work done by any provider you reach through it. Some places do not allow these limits, so parts of this section may not apply to you.

8. Indemnity

If you misuse this site or break these terms, and someone makes a claim against Cool Call Pro because of it, you agree to cover the reasonable losses and costs (including legal fees) that result, to the extent the law allows.

9. Changes to These Terms

We may update these terms from time to time. The "Last Updated" date at the top of this page shows when they last changed. If you keep using the site after a change, the updated terms apply.

10. Severability

If a court finds any part of these terms unenforceable, that part will be limited or removed only as much as needed, and the rest of these terms stay in effect.

11. Contact

For questions or concerns regarding these terms, please use our contact form.