Accessibility Statement

Our Goal

Cool Call Pro wants every homeowner to be able to read this site and reach help, including people who use screen readers, keyboard navigation, screen magnification, or other assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

This site has not been audited by an independent accessibility specialist, and we do not claim full conformance with WCAG 2.1 AA.

What We Do

• Every page has a "Skip to main content" link and a single main content area.
• Images carry text alternatives, and decorative icons are hidden from screen readers.
• Contact form fields have visible labels.
• We run automated accessibility checks when we review the site.

Known Limitations

Our September 2026 site review found issues that we are working through. Some of them may still affect some pages:

• Some text links and small print do not yet have enough color contrast or an underline.
• Some tap targets on mobile are smaller than recommended.
• Wide price tables on the cost guide and some older articles scroll sideways and can be hard to use with a keyboard.
• Some animated call buttons keep moving and cannot be paused.
• Collapsed FAQ answers and the mobile menu do not always announce their state to screen readers.
• Location photos come from Wikimedia Commons, and their text alternatives describe the city rather than every detail of the photo.

Report a Problem

If something on this site is hard to use, please tell us through our contact form. Choose "Other" as the topic, write "Accessibility" in your message, and include the page address and what went wrong. We read every message and will reply to the email address you provide.

If you need HVAC help and cannot use the site, call (844) 582-1795. Calls are routed to independent local providers and may be recorded.